General Terms and Conditions

Dear guests and visitors of our website.

We are pleased that you are interested in our hotel.

Please do not hesitate to contact us via our Contact Form.
You can also check all possible availabilities via our Online Booking.
We would be pleased to assist you personally with your holiday enquiry by calling +43 5287 87223.

Here you will find the general terms and conditions for a stay with us at Sonnleiten:

 Information on prices:

  • The price is including half board per person per day, excluding local tax
    € 1,80 per person/day  (children up to 15 are free).
  • For a stay of up to 4 days is a short stay surcharge of
    up to € 5, – to the daily rate  is possible.
  • Single room price according to price list. A double room is available for single use upon request. The surcharge is 50% of the normal rate.
  • The children’s discounts are calculated according to the booked room and are valid for two adults in the double / triple room and for three persons in the apartment. For further information please do not hesitate to contact us.
  • In the case of late arrival or early departure, the price will be charged according to the booking.
  • You can decide daily whether you would like half-board or only an overnight stay with breakfast (€ 10,-per person per day will be discounted)

Information to your booking:

  • Only upon receipt of your deposit into our account within 10 days or according to the date on your reservation confirmation, will your booking be fixed. The deposit must be made free of charge to our account. .
  • Note for online booking:
    Not all rooms are available for online bookings. If the desired room is not available, please send us an e-mail or call us.

Bank details:

Georg Geisler
Raiffeisenkassa Tux – BLZ 36342.
IBAN: AT233634200000024034
BIC: RZTIAT22342.

Payment options in the hotel:

Bar, cash card (Maestro), credit cards (MasterCard and Visa) and bank transfer (before arrival).

Check-In & Check-Out:

On the day of arrival the rooms are available from approx. 2.00 pm. Should you arrive later than 18:00, please let us know. We ask you to vacate your rooms by 10 am on the day of departure. If you would like to do something else on the day of departure, you can leave your luggage with us. Depending on availability, a late check out is also possible for € 30, – per room.

Disclaimer:

Our  new mountain bikes, helmet and bike card are available free of charge but at your own risk.

Cancellation conditions:

Note: According to the european parliament guidelines 2011/83/EU, Artikel 16 the 14-day right of withdrawal does not apply to hotel bookings. The cancellation conditions of the hotel apply.

Up to 90 days before arrival, no cancellation charges apply
Up to 30 days prior to arrival, 40% of the booking will be charged
Up to 7 days before arrival 70% is charged.
Up to 1 day before arrival 90%
100% is payable on the day of arrival and non-arrival.

Travel cancellation insurance:

We recommend you take travel cancellation insurance for the following reasons:

  • Travel cancellation or trip interruption
  • Mountain rescue and mountain recovery costs
  • NEW: Additional costs for an additional non-scheduled stay.

You can find more information at www.europaeische.at.

In addition, the Austrian Hotel Contract Conditions apply.

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